Delivery & Return

Free delivery available on 1000s of products over Kshs 35,000. Choose a specific delivery date & time that suits you for an additional fee.

SHIPPING DELIVERY POLICY

Last updated May 10, 2025



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://pchub.co.ke/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for All Purchases. Pickups are available Monday to Saturday 9AM to 7AM. Pickup Location: Platinum Plaza, 1st Floor, Shop No. F12 along Tom Mboya Street

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Orders above Kshs 35,000 shipping on Orders above KES 35,000 for __________.

Shipping Fees

We also offer shipping at the following rates:


Local Store PickupDelivery within Nairobi
Same Day Delivery Orders before 2PM		Delivery Outside Nairobi
1-2 Business Days
Orders above Kes 35,000FreeFreeG4S Shipping Rate

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is dispatched, we will inform you.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

• To ensure same-day delivery within Nairobi, order must be placed before 2pm.

• Not all shipping methods are available for certain items.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://pchub.co.ke/refund_returns/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Phone: 0722 700 122